Join our team and help reshape the future of healthcare. At MMM of Florida, we offer you competitive benefits to help keep you healthy. For open positions, see below and/or contact our Human Resources Department at careers@mmm-fl.com.

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Position: Community Engagement Specialist

Job Description

MMM of Florida, a proud member of the Innovacare Health family of companies, a powerful combination and the foundation upon which we’re expanding. Innovacare Health is the 9th largest Medicare Advantage provider in the U.S. MMM of Florida is a licensed HMO, NCQA accredited, that serves individuals enrolled in Medicare Advantage plans. Join us, this is an exceptional opportunity to do innovative work for the benefit of those we serve.

The Engagement Specialist will be responsible for contributing to and delivering on MMM of Florida’s strategy in community-based engagement. You will be responsible for effectively promoting our Medicare brand in the community.

Responsibilities & Functions:

Duties & Responsibilities may include:

  • Marketing support to enhance brand awareness
  • Provide event flyers, brochures, and nominal promotional items
  • Work extended hours and weekends when needed at both indoor/outdoor locations
  • Team work oriented
  • Works in compliance with federal, state, and local regulations that apply to the Medicare Advantage market
  • Establish and maintain positive relationships within the community

Role Essentials:

  • At least one (1) year of experience in a customer service, outreach, event planning or similar role
  • High school diploma/GED required
  • Capacity to maintain confidentiality and work independently in support of the department
  • Available to travel to designated work area
  • Valid driver’s license required
  • Work extended hours and weekends when needed at both indoor/outdoor locations
  • Able to lift, push and pull up to 20 lbs

Role Desirables:

  • Bilingual (Spanish/Creole AND English)
  • Proficiency in all Microsoft Office Program e.g. Word, PowerPoint, Excel, Access, etc.

Reporting Relationship:

  • This role reports to Marketing Manager

Job Type:

  • Full-time

Locations:

  • Miami-Dade, Broward, and Palm Beach County

Apply:

  • To apply for this position, please submit your resume to our recruiter at careers@mmm-fl.com

Position: Medicare Sales Analyst

Job Description

MMM of Florida, a proud member of the Innovacare Health family of companies, a powerful combination and the foundation upon which we’re expanding. Innovacare Health is the 9th largest Medicare Advantage provider in the U.S. MMM of Florida is a licensed HMO, NCQA accredited, that serves individuals enrolled in Medicare. Join us, this is an exceptional opportunity to do innovative work for the benefit of those we serve.

Position Overview

Reporting to Finance, the Sales Analyst is responsible for the collection, analysis, and reporting of sales related data in an on-going effort to increase overall sales productivity. The development and tracking of key performance indicators will be critical to enhance the understanding of the business and to improve decision-making.

The Sales Analyst will create both standardized & custom reports, conduct quantitative product & sales analysis, provide support for internal sales staff and assess future needs and data integrity. The individual must develop standardized tools, methodologies and business processes aimed at improving operational efficiency.

Work hours are primarily EST-based but flexibility is needed at times to accommodate a global audience. No pre-defined travel but the ability to travel when needed is a must.

Responsibilities:

  • Collect, analyze, evaluate and report data to increase sales productivity sales and evaluate performance measured against sales quotas
  • Analyze sales and performance records, interpret results of overall sales, recommend promotion or change of personnel in under-productive departments
  • Assist management in developing and reviewing the sales budget and rolling sales forecast including sales to budget variance analysis
  • Develop models and reporting structure that identify costs (by function, process, fixed, variable) per member and identify a baseline for action
  • Guide sales coordinators to enter accurate data to generate reports for forecast, and collaborate forecasts into weekly-monthly reports
  • Communicate sales reporting and sales forecasting to Senior Management
  • Analyze results and set up reports containing respective conclusions, ideas, and general guidance
  • Generate ad hoc reporting for Sales, Marketing, and Provider Business Planning
  • Provide customized reporting and recommendations in support of ongoing business decisions or initiatives
  • Work with forecasting by providing them with the necessary information and guidance for short and long-range forecast
  • Conduct quantitative analysis including trending, identification and assessment of opportunity and risk, forecasting, regressions, correlation, and probability modeling
  • Communicate results to key stakeholders to support informed business decisions by providing in-depth analysis and recommendations
  • Ensure current and future data and software requirements are met to provide accurate decision support to the business

Job Requirements:

  • University degree or equivalent 2 to 3 years in a related field
  • Ability to build and maintain complex computer applications and programs that perform analysis, organize data and create reports from various sources
  • Knowledge of relational databases and the ability to create stored procedures
  • Ability to perform complex analysis such as regression, forecasting, and probability modeling
  • Ability to capture and document business and reporting requirements from multiple sources
  • Ability to co-ordinate and manage simultaneous data analysis requests of varying size and scope
  • Strong communication skills, both written and verbal, with the ability to convey complex information to a broad audience
  • Strong interpersonal skills with the ability to work independently and within a team environment
  • Demonstrate commitment to continuous improvement in a dynamic environment, striving to exceed expectations
  • Expert knowledge of MS SQL, Excel, VBA, computer programming and relational databases
  • Strong knowledge of MS Office applications including Word, Excel, Project and PowerPoint
  • Excellent group presentation skills

Job Type:

  • Full-time

Experience:

  • Medicare Sales Analyst: 3+ years (Preferred)
  • Medicare Sales Advantage: 3+ years (Preferred)

Education:

  • Bachelor’s (Preferred)

Language:

  • Bilingual Spanish (Preferred)

Location:

  • Miami

Apply:

  • To apply for this position, please submit your resume to our recruiter at careers@mmm-fl.com

Position: Medicare Sales Representative

Job Description

MMM of Florida, a proud member of the Innovacare Health family of companies, a powerful combination and the foundation upon which we’re expanding. Innovacare Health is the 9th largest Medicare Advantage provider in the U.S. MMM of Florida is a licensed HMO, NCQA Accredited that serves individuals enrolled in Medicare Advantage plans.. Join us, this is an exceptional opportunity to do innovative work for the benefit of those we serve.

Position Description

This position is responsible for conducting seminar and in-home sales presentations to eligible Medicare beneficiaries. The Outside Sales Representative presents information about MMM to interested persons for which we have received a valid written authorization or a recorded phone call, and assists them to enroll after the seminar or 1:1 presentation. The Outside Sales Representative is responsible to conduct follow up calls according to CMS rules and regulations.

Responsibilities:

  1. 1. Primary job responsibility is to conduct presentations to potential prospects either by In-Home Visits or Seminars to close sale(s).
  2. Generate leads through referral development, doctor’s visits, or follow up on direct mail or other direct response marketing.
  3. Qualify leads and set appointments for in home visits.
  4. Network to establish and maintain relationships with community contacts, providers, members and others who may refer potential leads.
  5. Responsible for sales results in their areas. Results are monitored by an “audit” system.
  6. Sales Representatives are independent and must manage the area to meet the companies’ objectives.
  7. Create In-home reports, leads results & provider visits report and submits these reports daily to Sales Supervisor and Sales Coordinators before 7:45am.

Compliance:

  1. Responsible to do presentations and fill out applications based on CMS, MMM and our regulators Rules and Guidelines.
  2. Learn new policies and procedures and keep updated information of regulations related to Compliance and can comply with them.
  3. Is responsible to maintain their commissioner licenses and driving licenses up to date.

Application Processing:

  1. Assist the potential member in completion of the application and selection of a PCP, as necessary. Indicate such assistance on the application as appropriate.
  2. Check all applications for completeness and accuracy before the member signs it.
  3. Summit all applications and paperwork to the sales coordinator within 24 hours of member’s signature.

Education and Experience:

  • Associate’s degree or equivalent from two-year College or technical school.
  • Minimum one-year sales experience in health care sales, preferable.
  • Previous experience working with seniors and/or disabled population (nursing, teaching, and social work)

Licenses and Certifications:

  • The employee must have a valid driver’s license and should demonstrate a satisfactory record of safety.
  • Must approve CMS Test with a minimum score of 80% to obtain the Commissioner HMO license.
  • HMO License (215/220 Health, Life, Variable Annuities) is required.

Language

  • Bilingual Spanish or Creole and English

Job Type:

  • Full-time

 Locations:

  • Miami-Dade, Broward, and Palm Beach County

Apply:

  • To apply for this position, please submit your resume to our recruiter at careers@mmm-fl.com

MMM of Florida, Inc. is an HMO plan with a Medicare contract. Enrollment in MMM of Florida depends on contract renewal. This information is not a complete description of benefits. Call 1-844-212-9858 (TTY: 1-833-523-2620) for more information. Every year, Medicare evaluates plans based on a 5-star rating system.  MMM of Florida, Inc. complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. MMM of Florida, Inc. cumple con las leyes federales de derechos civiles aplicables y no discrimina por motivos de raza, color, nacionalidad, edad, discapacidad o sexo. ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-844-212-9858 (TTY:1-833-523-2620). MMM of Florida, Inc. konfòm ak lwa sou dwa sivil Federal ki aplikab yo e li pa fè diskriminasyon sou baz ras, koulè, peyi orijin, laj, enfimite oswa sèks. ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-844-212-9858 (TTY:1-833-523-2620).

 

Updated: June 2019

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