In the event of not being able to conduct the complaint or appeal you may designate a representative to carry out these efforts. To appoint someone to stand for you, you and your representative must both complete the Appointment of Representative (AOR) form below. This document is valid for one year from the date it was submitted to the healthcare plan. Once you complete the AOR:

  • send it by mail to:
    MMM of Florida
    P.O. Box 260430
    Miami, FL  33126
  • or bring it in person to our offices located at:
    MMM of Florida
    5775 Blue Lagoon Drive
    Suite 190
    Miami, FL

MMM of Florida, Inc. is an HMO plan with a Medicare contract. Enrollment in MMM of Florida depends on contract renewal. This information is not a complete description of benefits. Call 1-844-212-9858 (TTY: 1-833-523-2620) for more information. Every year, Medicare evaluates plans based on a 5-star rating system.  MMM of Florida, Inc. complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. MMM of Florida, Inc. cumple con las leyes federales de derechos civiles aplicables y no discrimina por motivos de raza, color, nacionalidad, edad, discapacidad o sexo. ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-844-212-9858 (TTY:1-833-523-2620). MMM of Florida, Inc. konfòm ak lwa sou dwa sivil Federal ki aplikab yo e li pa fè diskriminasyon sou baz ras, koulè, peyi orijin, laj, enfimite oswa sèks. ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-844-212-9858 (TTY:1-833-523-2620).

 

Updated: October 2018

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