Even during disasters and/or public health emergency situations, MMM of Florida, as a Part D sponsor, will ensure that you have adequate access to your covered Part D drugs. The plan shall enable maximum extended day supply if requested and available at the time of refill. Also, during the emergency, MMM of Florida may exercise discretion as to how “refill-too-soon” edits are lifted, as long as access to Part D drugs is provided at the point-of-sale.

If you need to get your medications during the emergency after being discharged from a hospital, psychiatric hospital or other level of care facility, regardless of the level of care: We will cover one 30-day supply of drugs not included on the Drug List or restricted on the Drug List in some way, even if they require pre-authorization, are for step therapy, or have quantity limits.

While using the temporary supply, speak with your provider to decide what to do when your temporary supply runs out. To ask for a temporary supply, call:

MMM of Florida Member Services

Telephone: 1-844-212-9858 (Toll-free),1-833-523-2620 (TTY)
Hours of Operation: Monday to Sunday 8:00 a.m. to 8:00 p.m.

In case of a disaster, your plan will allow you to obtain care from out-of-network providers at the in-network cost sharing. If you’re not able to access a network pharmacy due to the emergency, you can take your drug prescription to any pharmacy.

These special conditions will be valid until the emergency or disaster no longer exists, or upon the expiration of the 90-day period beginning from the initial declaration, (whichever occurs first).

Know your rights as a patient. The Emergency Medical Treatment & Active Labor Act (EMTALA) ensures that all patients receive certain basic medical attentions when they present themselves to a federally funded hospital’s emergency room, including during a state of emergency.

MMM of Florida, Inc. is an HMO plan with a Medicare contract. Enrollment in MMM of Florida depends on contract renewal. This information is not a complete description of benefits. Call 1-844-212-9858 (TTY: 1-833-523-2620) for more information. Every year, Medicare evaluates plans based on a 5-star rating system.  MMM of Florida, Inc. complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. MMM of Florida, Inc. cumple con las leyes federales de derechos civiles aplicables y no discrimina por motivos de raza, color, nacionalidad, edad, discapacidad o sexo. ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-844-212-9858 (TTY:1-833-523-2620). MMM of Florida, Inc. konfòm ak lwa sou dwa sivil Federal ki aplikab yo e li pa fè diskriminasyon sou baz ras, koulè, peyi orijin, laj, enfimite oswa sèks. ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-844-212-9858 (TTY:1-833-523-2620).


Updated: October 2018

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