If you have a problem, you have the right to file a complaint, grievance or appeal, either directly with your MMM of Florida team or through Medicare. Here we will explain the process that you must follow when filing with our plan.

If you have a complaint, you or your representative may call us at 1-844-212-9858 (Toll free), 711 TTY (hearing impaired), from Monday to Sunday, 8:00 a.m. to 8:00 p.m.

If you want to write to us rather than file a verbal grievance, you may address your correspondence to the following address:

MMM Medicare and Much More
Appeals and Grievances
P.O. Box 260430
Miami, FL 33126