How to file a HIPAA Privacy Complaint

If you are concerned that we may have violated your privacy rights, or you disagree with a decision we made about access to your medical information, you may file your verbal or written complaint to us:

  • Compliance Department
    Privacy Officer
    P.O. Box 260370
    Miami, FL 33126
    Telephone: 855-340-4235
    Fax: 1-833-523-2631
  • Through Ethics Point 
  • Office for Civil Rights of the United States Department of Health and Human Services at:
    Office for Civil Rights
    U.S. Department of Health and Human Services
    Jacob Javits Federal Building
    26 Federal Plaza – Suite 3312
    New York, NY 10278
    Telephone: 800-368-1019
    Fax: 202-619-3818
    TDD: 1-800-537-7697

We will not retaliate in any way if you choose to file a complaint with us or with the United States Department of Health and Human Services.



MMM of Florida, Inc. is an HMO plan with a Medicare contract. Enrollment in MMM of Florida, Inc. depends on contract renewal. This information is not a complete description of benefits. Contact the plan for more information. Medicare evaluates plans based on a 5-Star rating system. Star Ratings are calculated each year and may change from one year to the next. MMM of Florida, Inc. complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. MMM of Florida Inc. cumple con las leyes federales de derechos civiles aplicables y no discrimina por motivos de raza, color, nacionalidad, edad, discapacidad o sexo. ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-844-212-9858 (TTY: 711). MMM of Florida Inc. konfòm ak lwa sou dwa sivil Federal ki aplikab yo e li pa fè diskriminasyon sou baz ras, koulè, peyi orijin, laj, enfimite oswa sèks. ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-844-212-9858 (TTY: 711).


Updated: October 2018

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