What can I do if payment for my claim was denied by MMM of Florida?

If MMM of Florida denied your payment claim, you have the right to request a claim adjustment within 365 days from the date of service. In addition, you have the right to appeal or dispute payments, according to the corresponding situation. We are providing our mailing address, fax number and phone number for any submission of information or additional questions you may have.

For more information, you can call our Provider Relations Department at 1-888-722-7559, Monday through Sunday, from 8:00 a.m. to 8:00 p.m.

You can also send us a letter by fax at 1-877-722-7544, or by mail to the following address:

MMM of Florida
P.O. Box 260550
Miami, FL  33126

Adjustment FormDownload



MMM of Florida, Inc. is an HMO plan with a Medicare contract. Enrollment in MMM of Florida depends on contract renewal. This information is not a complete description of benefits. Call 1-844-212-9858 (TTY: 1-833-523-2620) for more information. Every year, Medicare evaluates plans based on a 5-star rating system.  MMM of Florida, Inc. complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. MMM of Florida, Inc. cumple con las leyes federales de derechos civiles aplicables y no discrimina por motivos de raza, color, nacionalidad, edad, discapacidad o sexo. ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-844-212-9858 (TTY:1-833-523-2620). MMM of Florida, Inc. konfòm ak lwa sou dwa sivil Federal ki aplikab yo e li pa fè diskriminasyon sou baz ras, koulè, peyi orijin, laj, enfimite oswa sèks. ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-844-212-9858 (TTY:1-833-523-2620).


Updated: October 2018

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